Frequently Asked Questions

About Order

The price is based on products, design, quantity, package way and more. Please send over design to get a free quote by email.

We accept JPG, PNG, PDF, and PSD file formats. Please fill above form to contact us.

Our MOQ:100PCS/design regularly. For the first order, we accept 50PCS/design.

We accept 50% prepayment, full payment before shipment. For small amount (less than $500), 100% prepayment

Our lead time is around 10-15days, shipping time is around 5-8days. total is around 2 weeks -3 weeks.

Please send your design to get a free quote by EMAIL. Jpg/PNG/PDF/Ai, either is fine. and tell the quantity. our sales people will get back to you in 24hours.

Yes, we can.

Kindly note that for any custom products, it needs set up mold. so it needs mold fee. the mold fee is $50 at least. Plus shipping fee $30. the cost $80 is too high for 1pcs ONLY.

You donot have to. We’ll keep each mold for 3 years, during this time, you can re-order without mold fee.

For most items, it will need only 7-10 days when in a rush Depending on your items, our sales will check schedule and get a fastest production time for you.

Yes, we could also ship via sea transportation or agent express with low cost.

Quote-Confirm artwork- sample confirmation-bulk production-shipment

We will remake the sample /artwork for you. We do not charge for any proofs or revisions.

About Products

The mainly difference is on the appearance. hard enamel pins surface is flat and smooth, while soft enamel pins surface is texture.

Hard enamel pin is a little expensive than soft enamel pin, but affordable.

We ensure 100% good quality. if there is quality issue, we remake 100% for FREE. 

Anyway, if it is any mistake in your side, you need to responsible for it.

Enamel pins attachment is different from earring. We provide earring attachment, you can use the same enamel pins design for earring. 

Epoxy can be used for soft enamel pin to protect the enamel. NOT suitable for hard enamel pins. Anyway, Epoxy NOT a must for enamel pins. 

There are different pins attachment for different occasion. Usually, it won’t harm your clothes or bags. You’d better not attach to down jacket.

Lapel pins can be worn on hat, jeans, T-shirt, sweaters, jacjet, bag. and more, but it cannot be used for down jacket.

The challenge coin price range is $1.0-$4/pc.

Basically, there is no standard price for custom challenge coins. The price is calculated based on the material, size, plating, design, edge, package and more.

The total cost=unit price*quantity+mold fee +shipping fee.

Please fill above form to get a free quote.

First, please submit your design or logo, or example with size to get a FREE quote.

Second, when you confirm the price, we will make professional artwork for you. It is FREE.

Third, after confirming the artwork, you need to make a deposit, we arrange the production.

Forth, send a picture for your checking, once getting your approval, we arrange shipment.

We ensure 100% good quality. if there is quality issue, we remake 100% for FREE. 

Anyway, if it is any mistake in your side, you need to responsible for it.

The challenge coins are usually used for commemorative, awards, and souvenirs. Usually used in military, police, army, and school.

Epoxy can be used for soft enamel products to protect the enamel. but Epoxy is NOT a must for soft enamel products

Here is the production process:

Setting Up Mold—Die struck (injection)–Elimination–plating—Soft enamel—Laser engrave logo (optional)—QC—Packing—Shipment.

The size can be customized. The common size is 1.5”/1.75”/2”/2.25”/2.5”/3”/3.5”/4”/4.5”/5”

First, you need to have a concept of the challenge coins, their usage, concept, logo, and texts.

Second, choose the metal color, gold/ nickel/antique gold/antique nickle/ antique brass are the most popular.

Third, Choose the edge.

Then you can draw the draft on the paper.

Search on Google” custom challenge coins manufacturer” or “ custom challenge coins near me”

The simplest way is write to us. Our sales people will guide you from design to shipment.

Challenge coins can be made in 3 materials:

Brass stamped / Zinc alloy die casting/iron stamped. Zinc alloy and bras for 3D designs.

Iron for 2D designs.

 brass is the most expensive, then zinc alloy, then iron 

Size is based on your design. size can be varies from 0.5inch-15inch.

Embroidery Patches Up to 12colors

Woven Patches Up to 9 ccolors.

The size is measured by (Width+Height)/2

Widely used as fashion accessories applied to apparel, garments, clothes, Uniforms, homespun fabric, room ornaments and curtains

Yes. we can print your logo on the design

Both are based on different processes.

Woven patches are made by woven thin threads together to make the patches. there is NO fabric background.

Embroidery Patches are made by digitizing threads on the fabric.

Woven patches surface is flat. and the details are more smaller than embroidery patches.

Embroidery patches can be 3D design.  While woven patches cannot.

Firstly, our products are made with strict quality control to ensure that each piece you receive is perfect.

Secondly, for any defective product, we will offer you credit, replacement or refund.

Anyway, if it is any mistake in your side, you need to responsible for it.


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